The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
Luggage storage
24-hour services
General
Free Wi-Fi
Guest Parking
Electric kettle
Services
Room service
Dining
Restaurant
Bar/ Lounge area
Room features
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
Show more
Location
285 Tinakori Road,
Wellington,
New Zealand,
Wellington
Map view
285 Tinakori Road,
Wellington,
New Zealand,
Wellington
City landmarks
Museum
Museum of New Zealand Te Papa Tongarewa
2.1
km
Museum
Wellington Museum
1.5
km
Public Building
New Zealand Parliament
840 m
Local Government Building 114 Lambton Quay
Old Government Buildings
850 m
Park
ZEALANDIA Sanctuary
2.3
km
Stadium
TSB Bank Arena Wellington
1.7
km
Church
Old St Paul's
940 m
Planetarium
Space Place at Carter Observatory
1.0
km
Gallery
City Gallery Wellington
1.8
km
Public Building
Beehive
720 m
27 Bowen Street
Turnbull House
650 m
25 Tinakori Rd Thorndon
Katherine Mansfield Birthplace
1.2
km
Cable Car
Cable Car Museum
1.3
km
Access from Wakefield Street and
Cuba Street
2.4
km
Monument
National War Memorial
2.4
km
Corner of Lambton Quay and Bowen Street
Wellington Cenotaph
610 m
63 Boulcott St Lambton Quay Area
Antrim House
1.4
km
Square
Civic Square
1.7
km
Church
St Mary of the Angels
1.2
km
Off Tinakori Rd & Sydney St West
Ascot Street
1.2
km
Stadium
Westpac Stadium
2.0
km
Gallery
New Zealand Portrait Gallery
900 m
Event hall
Wellington Town Hall
1.4
km
Harbour
Wellington Waterfront
1.6
km
Park
Frank Kitts Park
1.7
km
Garden
Lady Norwood Rose Garden
740 m
Nearby
Botanical Garden
Wellington Botanic Garden
460 m
Church
Metropolitan Cathedral of the Sacred Heart
520 m
Orangi Kaupapa Road
Te Ahumairangi Hill Lookout
530 m
Church
St Andrew's on the Terrace
470 m
Restaurants
Dumpling'd
700 m
7 Boulcott Street
Where's Charlie
820 m
151 Willis Street Shop 2
Coffee 32
720 m
32 The Terrace
Little Penang
770 m
44 The Terrace
Yoshi Sushi and Bento
720 m
110 Lambton Quay
Asian Kitchen
820 m
138A Lambton Quay
John's Kitchen & Takeaways
780 m
Greenock House 112 Lambton Quay
Concorde Cafe Patisserie
720 m
92 Lambton Street
Tank Juice
710 m
191 Featherston Street
Wishbone
950 m
95 Customhouse Quay
Mad Mex
940 m
180 Lambton Quay
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
5.8
Location
8.4
Service
7.6
Dining
7.4
Guest reviews
7.0/10
based on 5 reviews
7.3
7.3/10 based on 1452 reviews
Alison
United Kingdom,
January
2025
6.8/10
I had a mixed experience at this hotel. While the location was fantastic, allowing me to walk easily to the city and the beautiful Botanic Gardens, the rooms were in need of a makeover, and I found the lack of soundproofing quite disturbing. Breakfast was complimentary and a nice touch, but overall, the facilities felt a bit dated. Value for money was decent, given the spacious room and included amenities, but there were definitely areas for improvement.
Rooms
5.0
The room was spacious and relatively clean, but it really shows its age; a major renovation is overdue to replace old carpets and fixtures. The dim lighting made it hard to read at night.
Service
7.0
Service was generally good, especially at the restaurant where the staff was attentive. However, there were moments when the reception seemed understaffed.
Location
9.0
The hotel is in a great location, just a short downhill walk to the city center. It’s surrounded by lovely cafes and restaurants.
Dining
6.0
Breakfast was a self-service affair with muesli, fruit, and milk, which was satisfactory, but I think having more options could elevate the experience.
Facilities
5.0
Facilities were decent but dated, with a smaller TV than expected and somewhat neglected communal areas. Overall, it could benefit from some modern upgrades.
Malcolm
United Kingdom,
January
2025
8.0/10
I had a delightful stay at Shepherds Arms, where the dining experience truly shines with accommodating staff and fantastic pub meals, though my room at another hotel was basic and in need of maintenance. Overall, it was great value for the money at Shepherds Arms, but some aspects of the other hotel left much to be desired, particularly regarding cleanliness and noise issues.
Rooms
6.0
My stay at Shepherds Arms was comfortable, but the other hotel room was quite basic with some maintenance issues like a difficult window. The decor felt outdated.
Service
9.0
At Shepherds Arms, the service was phenomenal; they were always happy to accommodate my dietary needs without any hassle. However, the basic hotel could use improvement here.
Location
8.0
Shepherds Arms has an excellent location in Wellington, but the other hotel did suffer from noise issues from boy racers at night.
Dining
10.0
Dining at Shepherds Arms was a highlight, with large portions and a range of delicious options, while the other hotel's dining options left much to be desired.
Facilities
7.0
The facilities at Shepherds Arms were exceptional, especially the restaurant and bar, while the basic hotel had limited amenities.
John
United Kingdom,
December
2024
6.6/10
This hotel is a budget option with basic amenities and a few perks like complimentary breakfast, ideally located within walking distance of the city center and Botanic Gardens. While the rooms are clean, they are in desperate need of renovation, which detracts from the overall experience. The access security to the guest area is lacking, which is concerning. I appreciate the nearby cafes and the quality of the on-site dining.
Rooms
5.0
The rooms were clean but very outdated, needing significant renovations. The lighting was poor due to only having one light bulb.
Service
7.0
The bar and restaurant staff were attentive and provided excellent service, but I had some issues trying to reach the front desk.
Location
9.0
The location is great, just a short walk from the city and close to various cafes and the Botanic Gardens.
Dining
8.0
The dining experience at the on-site restaurant was good, with reasonably priced, tasty food. Breakfast was simple but appreciated.
Facilities
5.0
The facilities are quite basic and could use some improvements, particularly concerning security access.
Christopher
United Kingdom,
December
2024
6.4/10
I had a mixed experience during my stay. The rooms were a charming blend of old fittings and comfort, while the dining at the nearby pub was delightful and exceeded my expectations. Unfortunately, my experience at the Xmas lunch was quite disheartening due to poor food quality and service. I appreciate the cozy ambiance in the evenings, but overall, the inconsistency in dining left much to be desired.
Rooms
7.0
The room had some lovely old fittings and was very comfortable, although it felt like it could use some refurbishment.
Service
6.0
The service at the pub was friendly and accommodating, but the reception's inattentiveness was a downside.
Location
8.0
The location was quite convenient for catching the ferry and close to various cafes and restaurants, making it a decent spot for exploring.
Dining
5.0
While the meals at the pub were excellent, the Xmas lunch was disappointing, featuring bland starters and poorly prepared main courses.
Facilities
6.0
The facilities were basic but served their purpose well, especially the bar area.
Aaron
United Kingdom,
November
2024
7.8/10
I had a delightful stay overall at the Shepherds Arms, which continues to serve what I believe is the best pub meal in Wellington. The food was excellent and reasonably priced, and the staff were attentive. However, the atmosphere was a bit noisy on quiz nights. The room we stayed in was large and comfortable but in need of some redecoration. It was definitely good value for money, especially with onsite parking available.
Rooms
6.0
The King room with the four-poster bed was spacious and comfortable, but the decor felt outdated and could use some modernization.
Service
9.0
The service was first-rate, with staff being attentive and efficient throughout our stay.
Location
8.0
The location was convenient for us as we had work in the area, making it a good base for our needs.
Dining
8.0
Dining was a highlight with the food looking and tasting great, though I found the wine selection a bit limited.
Facilities
8.0
The facilities included a restaurant and ample parking which added to the convenience of our stay.
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